Returns & Exchanges
At Clove Technology, we want you to be completely satisfied with your purchase. If your electronic device or accessory isn't quite right, you can return it within 14 days of delivery provided it remains in its original, resaleable condition.
Request Authorization
Contact our support team with your order number to obtain a Return Merchandise Authorization (RMA) number before shipping any items back.
Prepare Your Package
Securely pack the device in its original retail packaging, ensuring all cables, manuals, and accessories are included to avoid restocking fees.
Ship the Item
Affix the return label and send the package via a tracked courier service to our UK warehouse, keeping your proof of postage safe.
Inspection and Refund
Once our technicians verify the condition and serial numbers of the returned unit, your refund or exchange will be processed within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
